Effective Date: September 23, 2026
CES Plus+ is the public-facing brand used on this website. References in this Privacy Policy to “CES Plus+,” “we,” “us,” or “our” include the business entity identified on the applicable estimate, proposal, contract, work order, or invoice.
CES Plus+ respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you:
Visit the CES Plus+ website;
Request a quote or consultation;
Schedule or purchase services;
Upload photographs, documents, or other files;
Communicate with us by telephone, email, text message, social media, or website form; or
Otherwise interact with CES Plus+.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with CES Plus+.
We may collect information you voluntarily provide, including:
Name;
Email address;
Telephone number;
Property or service address;
Billing address;
Requested service;
Project descriptions and property details;
Preferred appointment dates or communication methods;
Photographs, videos, documents, spreadsheets, or other uploaded files;
Vehicle descriptions, title information, or ownership documentation;
Information relating to estate property or your authority to act for an estate;
Messages, feedback, reviews, and testimonials;
Records of calls, emails, text messages, and other communications;
Information included in estimates, work orders, agreements, invoices, and payments; and
Any other information you choose to provide.
Please do not upload Social Security numbers, complete financial-account information, medical records, passwords, or other highly sensitive information unless CES Plus+ specifically requests it through an appropriate secure method.
When you make a payment, payment information may be collected and processed by a third-party payment processor.
CES Plus+ may receive limited transaction information, such as payment status, amount, date, payment method type, and partial card details. We generally do not receive or store complete payment-card numbers through the website.
When you visit the website, we and our service providers may automatically collect information such as:
Internet Protocol address;
Browser and device type;
Operating system;
Approximate geographic location;
Referring website or advertisement;
Pages viewed;
Links or buttons selected;
Date and time of access;
Time spent on pages;
Form interactions;
Cookie or advertising identifiers; and
Website performance, diagnostic, and security information.
This information may be collected through cookies, pixels, tags, scripts, local storage, server logs, and similar technologies.
We may receive information from:
Property owners, managers, landlords, real estate professionals, executors, or authorized representatives;
Scheduling, customer-management, and communication platforms;
Payment processors;
Advertising and analytics providers;
Social-media platforms;
Public records or publicly available sources;
Review platforms;
Referral partners; and
Vendors or contractors assisting with a requested service.
CES Plus+ may use information to:
Respond to questions and quote requests;
Identify services that may be appropriate for a property;
Schedule inspections, estimates, and service appointments;
Prepare proposals, agreements, invoices, and project records;
Perform and manage requested services;
Communicate about appointments, access, delays, project progress, and payments;
Review uploaded photographs and documents;
Verify ownership, authorization, or service eligibility when necessary;
Process transactions and maintain financial records;
Provide customer support;
Manage estate cleanouts and estate-sale services;
Arrange customer-directed delivery of approved items;
Improve our services, website, marketing, and customer experience;
Measure website traffic and advertising effectiveness;
Detect fraud, misuse, safety issues, and security threats;
Maintain business, tax, insurance, and legal records;
Establish, exercise, or defend legal claims;
Comply with applicable laws and government requests; and
Accomplish another purpose disclosed when information is collected or authorized by you.
The CES Plus+ quote form may display different questions depending on the service selected or information entered. This allows us to request only the details relevant to the project.
If the website provides address-search or address-completion features, the address entered may be transmitted to a mapping or location-service provider so that provider can return suggested or standardized addresses.
Submitting a form does not guarantee that CES Plus+ will accept a project, provide a particular service, or honor an automatically generated price.
Files submitted through the website may contain information about a property, its occupants, vehicles, personal belongings, documents, or surrounding area.
We may use uploaded files to:
Evaluate a project;
Prepare or revise an estimate;
Determine access, staffing, equipment, or disposal requirements;
Document property conditions;
Coordinate and perform services;
Address customer questions or disputes;
Maintain insurance, safety, and business records; and
Comply with legal obligations.
Please review files before uploading them and remove information unrelated to the service request.
CES Plus+ will obtain permission before publicly using material that clearly identifies a customer or reveals sensitive personal information. Property or project photographs that do not identify the customer may be used for portfolio or marketing purposes where permitted by law, unless the customer asks us in writing not to use them publicly.
If you provide an email address or telephone number, CES Plus+ may contact you regarding:
Your inquiry or quote request;
Appointments and scheduling;
Property access;
Project updates;
Requested documents or information;
Invoices and payments;
Customer-service follow-up; and
Other matters related to your relationship with CES Plus+.
With any consent required by law, we may also send promotional emails or text messages about CES Plus+ services.
Consent to receive marketing messages is not a condition of purchasing services. You may unsubscribe from promotional emails using the link provided in the message. You may opt out of promotional text messages by replying STOP or contacting us.
After an opt-out request, we may send a confirmation and may continue to send non-marketing communications concerning an active inquiry, appointment, project, payment, safety matter, or legal obligation.
Message and data rates may apply. Message frequency varies.
Cookies are small files stored on a browser or device. CES Plus+ and its service providers may use cookies and similar technologies to:
Operate website features;
Remember preferences;
Maintain website security;
Understand how visitors use the website;
Diagnose technical problems;
Measure marketing performance;
Prevent fraud or misuse; and
Provide or evaluate advertising.
Depending on the website’s configuration, these technologies may include:
These support functions such as navigation, form submission, security, and user preferences.
These help us understand visits, traffic sources, page use, and website performance.
These may help measure advertisements, understand whether an advertisement led to an inquiry, or present advertising based on website activity.
You may be able to restrict cookies through your browser settings. Blocking cookies may cause some website features to function incorrectly.
Where required, CES Plus+ will use a cookie notice or consent mechanism that provides additional choices.
CES Plus+ may disclose information to the following recipients for legitimate business purposes.
We may provide information to companies that assist with:
Website hosting and maintenance;
Customer-relationship management;
Form processing and file storage;
Scheduling;
Email, telephone, and text communications;
Mapping and address services;
Analytics and advertising;
Payment processing;
Accounting and recordkeeping;
Cloud storage;
Data security;
Disposal, transportation, and project operations; and
Other administrative or technical functions.
These providers may access information only as necessary to perform services for CES Plus+, subject to their agreements and applicable law.
Information may be provided to employees, independent contractors, disposal facilities, transportation providers, equipment operators, estate-sale personnel, or other parties assisting with an approved project.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with a law, subpoena, court order, or government request;
Protect the rights, safety, or property of CES Plus+, a customer, our personnel, or another person;
Investigate fraud, theft, illegal dumping, misuse, or a security incident;
Enforce an agreement;
Address an insurance claim or legal dispute; or
Respond to an emergency.
Information may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction. A recipient would be permitted to use the information only in a manner consistent with this Privacy Policy or as otherwise permitted by law.
We may disclose information to another person when you authorize or direct us to do so.
CES Plus+ does not sell personal information for money.
Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain uses of advertising cookies or disclosure of online identifiers to advertising partners.
If CES Plus+ engages in activity subject to those definitions, we will provide any notice and opt-out method required by applicable law.
We retain information for as long as reasonably necessary to:
Respond to an inquiry;
Provide requested services;
Maintain customer and project records;
Process and document payments;
Satisfy tax, accounting, insurance, and contractual requirements;
Resolve disputes;
Enforce agreements;
Maintain safety and quality records; and
Comply with applicable law.
Retention periods vary according to the type of information, the nature of the project, legal requirements, and legitimate business needs.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
CES Plus+ uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, transmission method, storage system, or security measure is completely secure. We cannot guarantee absolute security.
If a security incident affects information for which notification is legally required, CES Plus+ will provide notice in accordance with applicable law.
Depending on your relationship with CES Plus+ and the law that applies where you live, you may have the right to request that we:
Confirm whether we maintain personal information about you;
Provide access to certain personal information;
Correct inaccurate information;
Delete certain information;
Provide a portable copy of certain information;
Restrict or object to certain processing;
Stop marketing communications; or
Opt you out of certain targeted advertising, sale, or sharing activities.
These rights are not absolute. We may retain information when reasonably necessary to complete a transaction, maintain required records, protect legal rights, prevent fraud, comply with law, or satisfy another lawful exception.
To submit a privacy request, contact CES Plus+ using the information at the end of this Policy. Please describe your request clearly.
We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of that authorization.
CES Plus+ will not unlawfully discriminate against you for exercising an applicable privacy right.
Some browsers provide “Do Not Track” settings. Because there is not a universally accepted standard for responding to these settings, the website may not respond to every Do Not Track signal.
Where required by applicable law and supported by the website’s technology, CES Plus+ will process legally recognized browser-based opt-out signals.
The website may link to third-party websites or use third-party scheduling, mapping, payment, social-media, review, or communication platforms.
CES Plus+ does not control the privacy or security practices of those third parties. Information you provide directly to a third party is governed by that party’s privacy policy and terms.
We encourage you to review those policies before providing personal information.
If you interact with CES Plus+ through a social-media platform, we may receive your public profile information, messages, comments, and other information made available through that platform.
The platform separately collects and uses information according to its own privacy policy.
The CES Plus+ website and services are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through the website, contact us so we can review and, when appropriate, delete it.
If you provide personal information about another person, you represent that you have the authority or permission necessary to provide it and to allow CES Plus+ to use it for the relevant purpose.
Please avoid uploading photographs or documents containing unnecessary information about other individuals.
CES Plus+ may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
The updated version will be posted on this page with a revised effective date. Material changes may also be communicated through another reasonable method when required.
Questions, concerns, or privacy requests may be directed to:
CES Plus+
Union County, North Carolina
Phone: (704) 665-7604
Email: [email protected]
When submitting a privacy request, please include your name, contact information, the nature of your relationship with CES Plus+, and a clear description of the request.